ProfDigital

Terms Of Use

These Terms of Use explain the rules for accessing the Https://profdigital.net/ website, purchasing services through it and using the services provided by Https://profdigital.net/.

By using our website, placing an order, making a payment or using a purchased service, you confirm that you have read, understood and accepted these Terms. If you do not agree with these Terms, please do not use the website or purchase our services.

1. About https://profdigital.net/

Https://profdigital.net/ is operated by:

River net s.r.o.

Company ID: 23308958

Zbraslavská 12/11, Malá Chuchle

159 00 Prague 5

Czech Republic

https://profdigital.net/ provides digital infrastructure and related services, including managed WordPress hosting, SSL certificates, VPS and VDS servers, server resources and other digital solutions displayed on the website.

In these Terms, “https://profdigital.net/”, “we”, “us” and “our” refer to River net s.r.o. The words “you” and “your” refer to any individual or legal entity that visits the website, places an order or uses our services.

2. Acceptance and Eligibility

You may purchase and use our services only if you have the legal capacity to enter into binding arrangements.

If you place an order on behalf of a company or another organisation, you confirm that you are authorised to act on its behalf and accept these Terms for that organisation.

You are responsible for ensuring that the information submitted during checkout is accurate, complete and up to date.

3. Access to Our Website

Customers may reach the https://profdigital.net/ website through search engines, online advertising, banners, social media, partner websites, affiliate or referral programmes and other legitimate marketing channels.

All https://profdigital.net/ services are purchased directly through the https://profdigital.net/ website.

A third-party website or marketing partner may offer its own bonus, promotion or additional service. Unless such an offer is expressly confirmed by https://profdigital.net/, the third party is responsible for that offer and https://profdigital.net/ is not responsible for its delivery, quality or availability.

These Terms apply regardless of how you arrived at the https://profdigital.net/ website.

4. Our Services

Descriptions, specifications, prices, service periods and other important details are displayed on the relevant service pages.

Before placing an order, you should review the description of the selected service and make sure that it meets your requirements.

We may update, modify, replace, temporarily suspend or discontinue a service where reasonably necessary for technical, security, legal, operational or commercial reasons.

The availability of a service may depend on technical capacity, third-party infrastructure, geographic restrictions or other operational factors.

5. Orders

An order is submitted when you complete the checkout process on the Https://profdigital.net/ website.

Submitting an order does not guarantee that the requested service is available. An order is accepted after:

payment has been successfully completed
the order information has been verified where necessary; and

https://profdigital.net/ has not identified a technical, legal, security or fraud-related reason preventing delivery.

After successful payment, a confirmation will be sent to the email address provided during checkout. The confirmation may contain the order number, payment details, service information and instructions for receiving the purchased service.

Please check your email address carefully before completing payment. You are responsible for providing an email address that is valid and accessible to you.

We may decline, suspend or cancel an order where:

the information provided is inaccurate or incomplete
payment has not been completed or has been reversed
the service is unavailable
the order appears fraudulent, abusive or unauthorised
the order may violate applicable law, these Terms or third-party rights; or

delivery would create a material security or operational risk.

If an order is cancelled by Https://profdigital.net/ after payment and before delivery, any refund due will be handled in accordance with our Refund Policy and applicable law.

6. Prices and Payments

Prices are displayed on the website in the currency shown during checkout.

Available payment methods are presented during checkout and may change from time to time.

You agree to pay the full amount displayed before confirming the order, including any taxes or charges clearly shown during checkout.

Your bank, card issuer or payment provider may apply its own currency conversion rate, processing fee or other charge. Such charges are determined by the relevant provider and are not controlled by https://profdigital.net/.

We may correct obvious pricing or technical errors. If an obvious error affects an order that has already been paid, we will contact you and offer an appropriate solution, which may include cancellation and a refund.

If a payment is reversed, disputed or charged back, we may suspend the related order or service while the matter is reviewed.

We encourage you to contact us before initiating a payment dispute so that we have an opportunity to investigate and resolve the issue.

7. Service Delivery

After successful payment, you will receive an email confirming the order and providing further instructions.

Some services may be delivered automatically. Other services require the customer to contact our Sales or Support Team before the service can be provided.

Where such contact is required, you should send us the order number received in the confirmation email. After the order has been verified, https://profdigital.net/ will provide the information, credentials or other technical details necessary to use the purchased service.

Unless a different period is stated on the relevant service page or in the order confirmation, a request for initial service delivery must be submitted within one (1) month from the date of purchase.

Requests submitted after this period may be accepted at the discretion of https://profdigital.net/ and may require renewed verification of service availability, configuration or price. This provision does not limit any rights that cannot be excluded under applicable law.

Delivery times may vary depending on the type of service, technical configuration, order verification, availability of infrastructure and the accuracy of the information provided by the customer.

https://profdigital.net/ is not responsible for a delay caused by:

an incorrect or inaccessible email address
failure to provide the order number or other requested information
failure to follow the delivery instructions
a delayed response from the customer
payment-provider verification; or

circumstances outside our reasonable control.

8. Service Period and Renewal

A service is provided for the period shown on the relevant service page, during checkout or in the order confirmation.

Unless automatic renewal is clearly disclosed and separately accepted during checkout, services are not renewed automatically.

When the applicable service period ends, the service may expire or become unavailable unless the customer purchases or requests a renewal.

You are responsible for renewing the service in sufficient time if continued availability is important to you.

https://profdigital.net/ is not responsible for interruption, data loss or other consequences resulting from the customer’s failure to renew an expiring service, except where applicable law provides otherwise.

9. Access Credentials

Access credentials may include server addresses, usernames, passwords, control-panel information, certificate details or other technical data required to use the service.

You are responsible for keeping all credentials confidential and secure.

You must not disclose credentials to unauthorised persons or use them in a way that creates a security risk.

If you believe that credentials have been lost, disclosed or compromised, you should contact https://profdigital.net/ promptly.

You are responsible for activity performed using the credentials supplied to you, unless the activity resulted directly from Https://profdigital.net/’s proven fault or from circumstances for which you could not reasonably be responsible.

10. Your Responsibilities

When using our services, you are responsible for:

complying with applicable laws and regulations
using the service only for lawful purposes
the content, files, data, software and applications stored, processed or transmitted through the service
maintaining the security of your systems, software, scripts and credentials
obtaining any permissions, licences or consents required for your activities
maintaining independent backups where appropriate
ensuring that your use does not interfere with https://profdigital.net/, other customers or third parties; and

providing accurate information when communicating with our Sales or Support Team.

You must use reasonable security practices and install relevant software updates where the management of such software is your responsibility.

11. Acceptable Use

You must not use the website or our services for illegal, fraudulent, abusive, harmful or disruptive activities.

Prohibited activities include:

sending spam or unsolicited bulk communications
phishing, fraud, impersonation or deceptive activity
distributing malware, viruses or other harmful software
operating botnets or command-and-control infrastructure
attempting unauthorised access to systems, networks or data
denial-of-service attacks or other network abuse
unauthorised scanning, probing or security testing
hosting or distributing content that is unlawful or infringes third-party rights
using services to threaten, harass or harm others
circumventing technical, security or usage restrictions
reselling a service where resale is not permitted by the relevant service description; or

using resources in a way that materially affects the stability, performance or security of our infrastructure or other customers.

We may investigate suspected violations and may request information reasonably necessary to review the activity.

Depending on the seriousness of the issue, we may restrict, suspend or terminate the affected service, with or without prior notice.

12. Availability and Maintenance

We aim to provide stable and reliable services. However, no digital infrastructure service can be guaranteed to operate without interruption at all times.

Service availability may be affected by:

scheduled or emergency maintenance
hardware or software failure
network or connectivity issues
security incidents
third-party infrastructure
changes required by law or regulatory authorities
force majeure events; or

other circumstances outside our reasonable control.

Where reasonably possible, we will seek to minimise disruption and restore affected services as soon as practical.

Any specific uptime commitment applies only where it is expressly stated in the relevant service description or a separate Service Level Agreement.

13. Data and Backups

Unless backup services are expressly included in the purchased service, you are responsible for creating and maintaining independent backups of your data.

You should not rely on Https://profdigital.net/ as the only location where important data is stored.

https://profdigital.net/ is not responsible for loss, corruption or deletion of data caused by:

customer action or configuration
compromised credentials
third-party software
failure to maintain backups
prohibited or abusive use
events outside our reasonable control; or

expiry or termination of the service.

Nothing in this section excludes liability that cannot lawfully be excluded.

14. Support

Support is provided through the contact methods published on the https://profdigital.net/ website.

Support may include help with order verification, service delivery and technical matters covered by the purchased service.

Support does not necessarily include management of customer software, custom development, third-party applications or other work not included in the service description.

Response times may vary according to the nature and urgency of the request.

You agree to communicate with our staff in a respectful manner and to provide the information reasonably required to investigate your request.

15. Suspension and Termination

Https://profdigital.net/ may suspend or terminate an order or service where:

these Terms have been violated
payment has not been completed, has been reversed or remains disputed
the service is being used unlawfully or abusively
the service creates a security, legal or operational risk
we receive a credible complaint from a rights holder, infrastructure provider, regulator or law-enforcement authority
continuing the service may harm Https://profdigital.net/, another customer or a third party; or

suspension or termination is required by law.

Where appropriate, we may give you an opportunity to correct the issue. We may act immediately where urgent action is reasonably necessary to protect systems, data, customers or third parties.

Suspension does not automatically entitle the customer to a refund. Refund eligibility is determined under our Refund Policy and applicable law.

After expiry or termination, access to the service and associated data may be removed. You should retrieve any data you require before the service ends where technically possible and legally permitted.

16. Third-Party Services

https://profdigital.net/ may rely on third-party data centres, networks, software, certificate issuers, payment providers and other suppliers.

Some parts of a service may therefore be subject to additional technical rules, licence conditions or restrictions imposed by those providers.

We are not responsible for a third party’s independent actions, outages, policy changes or failures that are outside our reasonable control.

Links to third-party websites are provided for convenience. https://profdigital.net/ does not control and is not responsible for the content or policies of those websites.

17. Intellectual Property

The https://profdigital.net/ website, branding, logos, text, design, graphics, software and other original materials are owned by River net s.r.o. or used under licence.

You may not copy, modify, reproduce, publish, distribute or commercially exploit those materials without prior written permission, except where applicable law permits such use.

Purchasing a service does not transfer ownership of any https://profdigital.net/ intellectual property to you.

You retain ownership of content and data that you lawfully provide or store through the service.

18. Privacy

Our Privacy Policy explains how https://profdigital.net/ collects, uses, stores and protects personal data.

By using the website, placing an order or contacting us, you acknowledge that personal data will be processed as described in the Privacy Policy.

Payment-card details are normally processed directly by the relevant payment provider. https://profdigital.net/ does not receive or store full card details unless expressly stated otherwise.

19. Refunds and Consumer Rights

Refund eligibility is governed by our Refund Policy and applicable law.

Because our services are digital and may be configured, provisioned or delivered specifically for the customer, some services may become non-refundable after delivery or performance has begun.

Where required by law, we may request your express consent to begin providing a digital service before the expiry of a statutory withdrawal period and your acknowledgement of any resulting effect on the right of withdrawal.

Nothing in these Terms removes or limits mandatory rights available to consumers under applicable law.

20. No Professional Advice

Information published on the website is provided to describe our services and infrastructure.

It does not constitute legal, financial, tax, cybersecurity or other professional advice.

You are responsible for deciding whether a service is suitable for your particular technical and business requirements.

21. Disclaimer

The website and services are provided on an “as available” basis.

To the extent permitted by law, we do not guarantee that:

every service will be suitable for every purpose
the website or service will always be available without interruption
every software package or configuration will be compatible with the service
all errors can be corrected immediately; or

third-party systems will always operate without failure.

Nothing in this section affects any express commitment stated on a service page or in a separate written agreement.

22. Limitation of Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

To the maximum extent permitted by law, https://profdigital.net/ is not responsible for indirect or consequential loss, including loss of profit, revenue, opportunity, reputation or anticipated savings.

Https://profdigital.net/ is not responsible for loss resulting from:

customer configuration or misuse
failure to maintain backups
compromised customer credentials
incompatible software or applications
third-party services
prohibited activity
failure to renew a service; or

circumstances outside our reasonable control.

For customers using the services for business purposes, https://profdigital.net/’s total liability relating to a particular service will not exceed the amount paid for that affected service during the twelve (12) months before the event giving rise to the claim.

The limitations in this section do not restrict mandatory consumer rights or liability that cannot legally be limited.

23. Changes to the Website or These Terms

We may update the website, the services and these Terms from time to time.

The current version of the Terms will be published on the https://profdigital.net/ website with the date of the latest update.

Changes do not normally apply retroactively to a completed order unless required by law or agreed with the customer.

By continuing to use the website or an ongoing service after updated Terms take effect, you accept the revised Terms.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

The invalid provision will be interpreted or replaced, where legally possible, in a way that most closely reflects its original purpose.

25. Governing Law and Disputes

These Terms are governed by the laws of the Czech Republic.

Before starting formal proceedings, you and https://profdigital.net/ should first try to resolve the matter through direct communication.

Disputes will be handled by the competent courts of the Czech Republic, unless mandatory consumer law gives the customer the right to bring a claim elsewhere.

26. Contact

Questions about these Terms, an order or a service may be submitted through the contact form or other contact methods published on the Https://profdigital.net/ website.